Our merger with Mine Super
IMPORTANT INFORMATION FOR TWUSUPER MEMBERS
On Friday, 21 March 2025 TWUSUPER merged with Mine Super to create Team Super, the top specialist fund for transport, energy and mining workers. If you were a member or employer of TWUSUPER (now Team Super), please read the following information carefully to understand what this means to you.
Service message: Members are now able to register for online account access. To do this, you will need to have your member number (this has not changed from your TWUSUPER account) and an Australian mobile phone number on your account. Visit this page to register or for more information, visit our online account support page.
Through the merger, Team Super is larger with increased scale. Increased scale means we can further enhance our products and services, deliver greater investment opportunities and likely, lower fees. See ‘The Team Super Difference’ below to find out more.
Important information
From April 2025, transferring members from TWUSUPER will receive:
An Exit Statement from TWUSUPER
A Welcome letter from Team Super
See below for more information. You can also refer to the TWUSUPER Member Transfer Guide - Super (PDF) and / or Transfer Guide - TransPension (PDF) for further information regarding the merger.
| Exit statement | Welcome letter | Online Account |
|
In early to mid-April you will receive an exit statement from TWUSUPER. This will be sent by post (only) to the residential address we have on file for you. You don’t have to do anything to complete your transfer to Team Super after receiving this statement. |
Once your new Team Super account has been created, we’ll send you a welcome letter along with the relevant Product Disclosure Statement (PDS). This will be sent to you via email or post, depending on the contact information we have. |
With your existing member number, you can also register for the online account (via the blue login button located top right hand side on the home page) where you’ll be able to manage your Team Super account 24/7. From your online account you can:
|
|
|
|
|
Employers
Please refer to the Employer Guide (PDF) for more information on the Limited Service Period and the merger.
Our team of dedicated Account Managers offer priority service for all superannuation administration queries, ensuring quick and easy answers across a range of topics. They will still be available to deliver high-quality super and retirement educational programs for your employees as account managers for Team Super.
Please use the enquiry form to request contact from an Account Manager.
Support available
You can contact Team Super Monday to Friday from 8am to 6pm via 13 64 63 or by contacting us via our website or email. Visit our Contact Us page for more information.
For TWUSUPER historical Significant Event Notices, please go to this page.
THE TEAM SUPER DIFFERENCE
Fixed administration fee of 75 cents per week!
We perform for you – 8.43% pa for our High Growth investment option over the last five years (as at 30 June 2024)^.
We’re proud to be Money magazine's 2025 Super Fund of the year.
Work in a high-risk or dangerous job? We’ve got your back. Our flexible insurance cover options can help financially protect you and your family if you’re unable to work or if the unexpected happens – and you can change your level of insurance anytime.
We understand the challenges associated with shift work which is why we have regional offices across Australia and experienced personnel able to make work site visits.
We offer all Team Super members a complimentary first appointment with Team Super Financial Advice.
^ Past performance isn't necessarily an indication of future performance.