We’re currently experiencing a high volume of calls which may impact your wait time. We appreciate your patience as our team works hard to provide support to our members.
If you are enquiring about an account balance, you can call 13 64 63 and select 1 and your balance will be provided over the phone without needing to wait in the call queue. To do this, you will need your member number handy.
Please note: A number of our services remain unavailable during our Limited Service Period until Monday, 14 April 2025 – this includes making an investment switch online or via a form. We apologise for any inconvenience this may cause. For further information, please refer to our member FAQs.
GET IN TOUCH
13 64 63 (8am to 6pm weekdays AEST/AEDT)
+61 (2) 4948 3333 (International)
Team Super
Locked Bag 2020 Newcastle NSW 2300
ENQUIRE ONLINE
You can contact us online using this form if you have a general question or feedback. We’ll aim to get back to you within 48 hours.
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Where to find us
Newcastle (closed to visitors)
Warners Bay
Open 8:30am - 4:30pm (local time) weekdays
472 The Esplanade, Warners Bay NSW 2282
Wollongong (Kembla Grange)
Open 8:30am - 4:30pm (local time) weekdays
636 Northcliffe Drive, Kembla Grange NSW 2526
Sydney
By appointment only.
Level 8, 215 Clarence Street (Nymboida House), Sydney 2000
Muswellbrook
Personal advice with an adviser from Team Super Financial Advice by appointment only.
Lithgow
Personal advice with an adviser from Team Super Financial Advice by appointment only.
Mudgee
Personal advice with an adviser from Team Super Financial Advice by appointment only.
Melbourne
By appointment only.
Level 25, 150 Lonsdale Street Melbourne VIC 3000
Other areas in Victoria
We can offer personal advice with an adviser from Team Super Financial Advice over the phone or via video link.
Brisbane
By appointment only.
Level 6, 82 Eagle Street, Brisbane 4001
Mackay
Open 8:30am – 4:30pm (local time) weekdays
33 Milton Street, Mackay QLD 4740
Rockhampton
Open 9am – 4:30pm (local time) weekdays
127 East Street, Rockhampton QLD 4700
Moranbah
Personal advice with an adviser from Team Super Financial Advice by appointment only.
Emerald
Personal advice with an adviser from Team Super Financial Advice by appointment only.
Bundaberg
Personal advice with an adviser from Team Super Financial Advice by appointment only.
Sunshine Coast
Personal advice with an adviser from Team Super Financial Advice by appointment only.
Collie
Personal advice with an adviser from Team Super Financial Advice by appointment only.
Other areas in Western Australia
We can offer personal advice with an adviser from Team Super Financial Advice over the phone or via video link.
Don’t see a location near you? You can chat with us over the phone or via video link. Contact us today or request an appointment online.
Get financial advice
We offer all members a free super health check over the phone to cover the basics, at a time that suits you.
Need some extra support?
If you’re going through a tough time personally or financially and need extra support or guidance, we can help.
Have a complaint?
If you have a complaint, please get in touch and we’ll make every effort to resolve it quickly.
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